Payment Options
Company Name: Ningbo Pnike Technology Co., Ltd.
Email: service@ravqenox.com
Ravqenox™ offers several checkout methods to make completing an order straightforward. The payment options available for your purchase will appear on the checkout page.
All product prices and transactions are processed in United States Dollars (USD) unless another currency is specifically displayed.
1. Paying with PayPal
If you select PayPal during checkout, you will be transferred to PayPal’s payment interface to complete the transaction.
You may complete payment by:
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Signing in to an existing PayPal account
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Selecting the debit or credit card option offered by PayPal
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Using an eligible payment method connected to your PayPal account
After payment is submitted, you will be returned to our store. Your order is confirmed only after the payment provider authorizes the transaction and you receive an order confirmation.
2. PayPal Guest Checkout
In some locations, PayPal may allow customers to pay with a debit or credit card without creating or signing in to a PayPal account.
If available, select “Pay with Debit or Credit Card” on the PayPal payment page and follow the displayed instructions.
Guest checkout availability is determined by PayPal and may vary according to the customer’s country, device, browser, transaction details, or card issuer.
3. Credit and Debit Cards
We accept major credit and debit cards supported by our checkout providers. The specific card types available for your location will be shown during checkout.
When paying by card, you may be asked to provide:
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Cardholder name
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Card number
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Expiration date
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Card verification code
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Billing address
Please confirm that the billing information matches the details registered with your card issuer.
4. Payment Processing
Card and PayPal transactions are handled through authorized third-party payment providers.
Ravqenox™ does not collect or store complete credit or debit card numbers on its own store systems. Payment information is submitted through the payment provider’s checkout environment and processed according to that provider’s procedures.
5. Authorization and Order Confirmation
Submitting an order does not automatically mean the payment has been approved.
Your bank, card issuer, PayPal, or another payment provider may review the transaction before authorization. An order confirmation will be issued after payment approval is received.
If payment is declined, the order will not be completed. You may try another available payment method or contact the relevant payment provider for additional information.
6. Pending Charges
A pending authorization may temporarily appear on your account after a payment attempt. This is not always a completed charge.
The timing for releasing a pending authorization is controlled by the bank or payment provider. If a pending amount remains visible, contact the institution that issued your card or manages your payment account.
7. Payment Issues
Payment may be unsuccessful for reasons including:
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Incorrect card information
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A billing address mismatch
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Insufficient available funds
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Card restrictions on online or international purchases
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Additional verification requested by the issuer
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A temporary payment-provider interruption
For authorization decisions, declined transactions, or pending charges, contact your bank, card issuer, or PayPal directly. These decisions are made by the payment provider and cannot be changed by our customer service team.
8. Billing Questions
For questions about an order total, duplicate order confirmation, or payment status shown on our website, contact:
Email: service@ravqenox.com
Please include your order number and the email address used during checkout. Do not send complete card numbers, card verification codes, passwords, or PayPal login details by email.
Company Information
Company Name: Ningbo Pnike Technology Co., Ltd.
Customer Service Email: service@ravqenox.com